Privacy Policy

This Privacy Policy explains how CiteMind collects, uses, stores, and discloses information when you use our website, application, APIs, and MCP services.

Information We Collect

We may collect the following categories of information:

1. Account information, such as name, email address, organization, and billing details.

2. Service data you provide, including product context, prompts, and workflow configuration.

3. Technical and usage data, such as IP address, user agent, timestamps, request metadata, and audit logs.

4. Security and authentication data, including token identifiers, scopes, and revocation state.

How We Use Information

We use collected information to:

1. Provide and maintain the CiteMind platform and MCP integrations.

2. Authenticate users, authorize access, and prevent abuse.

3. Operate analytics, debugging, and monitoring workflows.

4. Respond to support requests and communicate service updates.

5. Comply with legal obligations and enforce our Terms.

Legal Bases and Data Retention

Where applicable, we process personal data on the basis of contract performance, legitimate interest, consent, and legal compliance. We retain data for as long as needed to provide services, maintain security records, comply with law, and resolve disputes.

Sharing and Subprocessors

We may share data with infrastructure, hosting, analytics, identity, and payment providers acting as processors on our behalf. We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction.

International Transfers

Your data may be processed in countries outside your jurisdiction. When applicable, we use appropriate safeguards for cross-border transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing.

To exercise these rights, contact hello@citemind.com.

Cookies and Tracking

We may use cookies or similar technologies for authentication, preferences, analytics, and performance. You can control cookies through browser settings where available.

Children

CiteMind is not directed to children and is intended for business use. We do not knowingly collect personal data from children.

Updates to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, by additional notice.

For privacy questions or requests, contact hello@citemind.com.